As part of a current role at a multinational financial organization, I had to take a two-day course and pass the test to become a CSM. Here are a couple of notes about that. The first thing to note is that the presenter, from RippleRock, was top notch. He was well experienced, highly knowledgeable, not a fanatical puritan, and British, to boot, which allowed me to spend the two days compiling a list of British idioms that I could then look up on the web. Fantastic, I had no idea “pants” could be used as a derogatory term, awesome....